What's on MY mind? How ...

What's on MY mind? How many times I've informed them I require a translation for these messages. RM0. U Mobile: Hai Mason, saya Ooi dari team Emel U Mobile. Dari skala C1 ke C5 (C1-Tidak berpuas hati, C5-Sangat berpuas hati), sila nilaikan tahap servis saya.